We're not usually the bragging type, so we let our customers do the talking. The following sampling of testimonials should give you some sense of the frequency and quantity of positive feedback we receive from our customers.
Best educational toys! Will be buying toys from Fat Brain Toys for years to come! My Grandson has enjoyed each toy we have bought for him from Fat Brain. Great interesting toys that keep a child's attention and curiosity!
There are a couple of other toys I have my eye on through this website and I really appreciate the age level guidance. Helps me narrow things down and find things I wouldn't if I just went to Target.com or Toysrus.com etc. Thank you. I'll be using this website more.
As a repeat customer for years, I not only receive glowing feedback from the parents of my gift recipients, but also love the convenience of being able to send quality, mind-inspiring gifts to my loved ones thanks to the great website.
I really love the fat brain toys family of products. I appreciate the products are sensitive to children who may have sensory issues. I also appreciate they are toys you won't find anywhere else. Knock offs just aren't the same. So don't waste your time and money.
For the best toys-it's only "Fat Brain Toys" !! They're the most genius toys available-and super quality too-always great and never disappointing. Thanks again!!
This is the fourth Fat Brain toy I have purchased for my granddaughter and each and every one has been a hit. They have all kept her interest, which is pretty great to say about a toddler. I have just ordered the Squigz for one of her Christmas presents and can't wait to see what she is going to build!
We love this company! Great toys to challenge a child's mind through play and keep them off the electronics!
The Customer Service is extraordinary!! Fast response Fast Shipping.. WOW!!
Love these toys! As a speech language pathologist, the more problem solving and hands on a toy can be the better! I love that these toys foster creativity and don't have an "on off switch". REAL educational toys don't have to advertise they are educational, they are by nature of the product, which is why I'm such a huge fan of Fat Brain toys.
I only shop at Fat Brain toys!
Absolutely love this store and everyone who works there!
Again, this teacher/grandmother cannot throw enough kudos toward this company. The value is excellent, and shipping is supersonically fast. All the toys I've purchased for my grandson are still in his daily rotation.
I'm a first time customer. I ordered 4 toys for my baby, and I'm obsessed with all! I brought them along with a weekend with friends - their kids were ages 6 months to 6 years - and all the kids were interested in all the toys. I will definitely be a repeat shopper. Love their toys - quality and educational. Glad I found this site!
10/10 the customer service is amazing! That's why I was willing to fill out this survey
LOVE your company. Ordering was so easy and you guys got it right!! That is not always the case for me! This was a gift that got to the recipient in time and ended up being the most special birthday gift that they received!!
I can describe Fat Brain Toys in 2 words. Simply Brilliant. I am very pleased to have found the website. More pleased when our local store, Thinker Toys, carries Fat Brain! If I may please elaborate on one of the answers. #11. Seriously, Fat Brain toys DO provide solutions to real world problems. They allow moms all around the world to get a few minutes to themselves, to just sit across the room, take a break and watch their child begin the discovery journey. That is a critical need and Fat Brain toys provides a solution and that is priceless.
Ok so I will tell you a little story... two years ago I was looking for a special toy for my great niece and of course I want it to be educational :-) I googled and found your site. Since then my grandsons and two great nephews are enjoying your toys and my niece and nephews and kids now look to your site for toys. WE LOVE YOU! Thank you for caring and knowing what toys make a difference in babies and toddlers and childrens lives. Sandi Maria
This is such a wonderful company! Every single item I've bought has always arrived quickly and is better than I thought. The customer service is just fantastic! No long holds speaking to a robot or using a key pad to get through a menu. You call and a real person with amazing knowledge of the company and toys answers. They are top notch!
This is my first experience with Fat Brain Toys and I am very impressed with both the customer service and the quality of the merchandise. As an educator, I am very impressed with the variety of products available. I will definitely be a return customer !
The items I have purchased over the years have done the test of time, very durable. Having been a high school math teacher, I always look for the creativity in a toy and how much it fosters curiosity and problem solving. I have found Fat Brain toys to meet those requirements.
I am always recommending Fat Brain Toys to friends and others when the opportunity presents itself. I have been a satisfied customer for years now and every single toy I gifted to my grand-children has been their new favorite! :) Creativity, quality and longevity are the norm for your wonderful company. And most appreciated is the age range - babies/toddlers to teens - Amazing! Customer service is like family :) Thank you, F. Stewart, VA
I will ALWAYS recommend Fat Brain Toys! I've been shopping there since my son was a baby and I love all the toys we've gotten from there. With the pandemic, we've been at home a lot more lately. We've placed a few orders in the last few weeks and they've all been delivered the next day. I'm super impressed with this company!
Great customer service. I did contact customer support to help me place my order, and the representative was kind and helpful. I received a quality, custom product from this company in only 24 hours from my purchase time. Exceeded my expectations from start to finish.
I can not stop raving about Fat Brain Toys! I placed an order on a Wednesday for multiple items which included puzzles and received the order 2 days later! I have looked everywhere for puzzles and they are all sold out, I was thrilled to find a selection of puzzles and other wonderful things to help my five year who is home with me. The quality of the items I have received are so solid and I have already referred my friends to Fat Brain Toys. The entire experience was wonderful from the online tool navigation, checkout and receiving of the items. I am a repeat customer for sure!
I've been a patron of Fat Brain Toys for over 3 years, when I was simply researching "Best toy for 5 year old girl," and "Best toy for 3 year old boy." Children learn at different rates than I did, like most my age, and I really support that Fat Brain Toys keeps it promise. Create toys for all sexes, all ages, and support the cognitive growth of children and allow them to enjoy the process of learning. The dedication to Fat Brain Toys, and the online reviews of every purchase I've made, are highly impressive!
Excellent company with great customer service and a wonderful multi-age selection of toys and games. It is nice that some games foster family participation , some are good for multiple ages ( brothers and sisters can share) some involve physical activity others are more thinking type games. Definitely will use Fat Brain Toys as my go to for future gifts for my grandchildren and other family and friends.
During this time of COVID craziness I figured it would be weeks before our purchase arrived. I wanted this gift to be for Easter, but Easter snuck up on me and I knew there was no way we would get it in time. I placed the order the Monday before Easter weekend, two hours later got an email that it was shipped, and it arrived Thursday! Wow!!
I saw Andy Cohen's Instagram post with his child playing with this toy and had to have it. It introduced me to your website and brand and I am exited to buy more learning toys for my granddaughter.
I love Fat Brain Toys! It's hard to find high-quality activities and toys for kids that aren't just a bunch plastic that doesn't require much thought, skills, or imagination. Fat Brain Toys' mission is exactly this, to provide our children with the types of toys and activities that stimulate their sense of wonder about the natural world.
I had to call this company a couple of times to try to obtain an item that was on back order. The personal service was outstanding! It felt like I was calling a neighborhood toy store.
Fat Brain Toys is the bomb!
I've been ordering from Fat Brain since my sons were kids. Now I'm ordering for my grandchildren. Your products are unique and I haven't seen anything else like them anywhere else. I think it so important that not only do they enjoy playing but their learning. The products (I don't want to call them "toys" you can buy toys anywhere) are educational and fun too. They are all of high quality. In fact my granddaughter enjoys some of the products my sons did. YOU GUYS ROCK!!!!!
Love Fat Brain toys! Definitely worth the cost...these toys are made to stand the test of time. Well made.
Great imaginative products and engaging designs. I have purchased things from Fat Brain for family members from babies to adult. There seems to something for everyone.
This is my go-to site when I want to send something imaginative and fun for my grandkids!
Always trusted for good quality and safe toys
Love that there are many choices with age suggestions
I have purchased NUMEROUS toys over the last 10 years from Fat Brain. Every one of them has been well received. We have 4 grandsons in one family age 3 - 10. The toys purchased for the 10 year old have lasted through all of them - and they are active boys! The only issue I have ever had was with my last purchase, and after a few quick e-mails, the problem was remedied. Great customer service.
Love this toy store! Your not trying to sell me everything, just the good stuff.
Still the best site for educational toys.
Great toys that are educational. I wish I could afford more of the small dimpls for my students!
This is the only place we buy our grandchildren toys! There is such a variety, and always a good explanation of the play value and learning opportunities for each. If we don't have a specific toy in mind, we simply look up their age and find a million things to try. I have made a list for each grandchild, and keep it paperclipped to the front of the catalog. Love this company!
Unique, high quality toys to stimulate imagination!
Easy to use, great products, quick shipping, children love the toys.
We have several of your products and have bought several for gifts and will continue to do so. Thank you for making quality products.
Many well made and inventive toys. Highly recommend checking out the toys for the special children in your life!
Love them. Huge fan now. I purchased so much for all my kids ages 1-4. And they all love everything. I can only purchase Fat Brain toys from now on!
Love the quality and shipping speed of my order
Great company with innovative and fun toys that promote learning!
Great company. I've been happy with everything I've purchased from Fat Brain. Prices are reasonable and I like the $3.99 flat rate shipping too!
As an educator, I LOVE this site!!
They are so nice and so helpful!!
As a company they offer many very cool and unique items to spark thought, creativity, and a hands on element that is sorely missing in the world of today children.
Fat Brain Toys offers a lot of unique and high quality items, and I enjoy purchasing items for my child.
Definitely my first place to shop for all toys grandchild!! So fortunate to have found this company! Thoughtful products, and the best customer service.
All well thought out and of great quality. Even 5 year old grandson said he really Likes the brainy Toys
Good assortment of quality products - shipped quickly.
I am a retired scientist and absolutely LOVE this store....it makes me wish I were a kid again! When I go in there, I like to play with everything before making my purchases.It would be fun to have a part time job here, but they would have to tell me to get off the floor and to stop playing with all of the toys!
I'm obsessed with this company. Their toys are so great. Different from the norm. Fast shipping and great quality.
I have purchased many items from Fat Brain Toys because of my work as a children's librarian. I notice that Fat Brain toys are durable, which is important to me because thousands of children and parents come to the library to play or enjoy children's programs. I have a small budget to work with, so I need the toys I purchase for the library to last, be of interest on many different levels and "grow" with the children. Fat Brain Toys are well-designed to provide long-lasting fun. Fat Brain Toys products offer so many options for all types of play: creative, skill-building, problem-solving, and narrative, and also for special needs. I also often use the shopping feature on the website which helps buyers determine the appropriate toys for various ages. I appreciate the $3.99 flat rate shipping, too! I often get asked where I find the high-quality toys I use at the library, and I am happy to tell parents and grandparents I purchased them from Fat Brain Toys. It's always a pleasure to shop the site!
What an awesome customer experience I had. I had mistakenly entered the wrong delivery address. The woman I spoke with went above and beyond to track down the package, get in touch with the person whose house it was left at, contacted me, where we were able to get it sorted. So much time and effort was put into this gift. I will definitely be using Fat Brain in the future. I highly recommend.
I cannot say enough good things about FBT. Their customer service is great, as are the toys they sell. It's like all of my priorities for grand children toys have been searched and curated. I rely on them almost exclusively for toys that augment whatever age the child recipient is. What a nice way to look forward to the kids growing up - I just follow along with your catalog.
I can't say enough about the customer service at Fat Brain. The shipper misrouted the puzzle and it appeared to be lost. I called Fat Brain, and the representative promptly ordered a second shipment, at no cost, a week before Christmas, and we had the replacement customized puzzle three days later. In the meantime, the originally shipped puzzle appeared on our doorstep. I called Fat Brain, who sent me a return shipping label so that I could return the extra puzzle at no cost, even for a custom-made item. The people I dealt with were friendly and clearly motivated to solve problems and satisfy the customer. I also appreciated that when I called the company, the phone was immediately answered by a human being who could help me -- no time wasted listening to recorded messages or being shuffled around.
Love your on-line store! Thanks for making it easy to find quality, educational toys that are fun and will last. Being able to add gift bags to the order is such a convenient, helpful, time saver. I ordered and (had shipped) eight presents (one for each night of Hanukkah) along with eight gift bags and asked my daughter-in-law to "wrap" each of the gifts, before putting them under the tree (they are a two-religion family) who lives far from us. Tristan is loving all of the items I ordered from your wonderful company. Thank you for your dedication in going the extra mile when choosing the items you sell. I will be back next year, and am excited to see what you have to offer. I appreciate you and your company!
This is my first purchase from fat brain toys, however, will not be my last. Excellent quality and immediately captured my daughter's interest.
This is my third purchase from Fat Brain Toys and I have been 110% pleased with every purchase. Awesome products, and fast shipping, with great tracking information provided. My niece (the new Mom) recommended Fat Brain for gifts for her 8 month old and she had done tons of research. I have to say, she was totally right, it's a great company and the toys are perfect to foster curiosity and interest and is a terrific aid in development. I will recommend Fat Brain to everyone!
I really enjoy the way Fat Brain Toys shows videos of children playing and interacting with the toys before I purchase them. It gives me an idea of how big the toy is and how the toys work. I love how they show the different ways it stimulates a child to learn. The toys are always high quality and worth every penny because they are durable toys.
great customer service and i was shocked how quickly my shipment got to me. the puzzles were very well made. I will definitely order more products!
Have referred many family and friends to Fatbrain as I have shopped here for quite a few years with great success!
We love purchasing gifts for our grandchildren at Fat Brain Toys. We can be assured they will receive a quality toy they love.
Customer service at Fat Brain Toys is above the rest. I love how they have the feel of a small business with the selection of a huge conglomerate. I recommend these products to anyone that will listen.
Although my wife and I are relatively new customers, we absolutely love the catalog and the range and types of products offered. There are a lot of great finds here, and we will be shopping here regularly for our little girl!
Fat Brain Toys not only provides great quality products to entertain and teach all aged children, they provide education and guidance around the best products for each level of development. I also love bringing my son to "Toddler Tuesday" and the other assorted events Fat Brain hosts.
Our favorite toy store! Good quality products, fair prices, excellent customer service, and fun programs for the kids. I love the available gift wrap. I love having toys out in the store for my kids to play with.
Amazing Company - Quality Products - Fair Pricing and Fast Shipping! I can't say enough about Fat Brain Toys! Plan to be a LIfelong Customer!
I love to shop at Fat Brain Toys because I know I'm going to get high-quality products every time. I love the "shop by age" feature because it helps me find ideas that are developmentally appropriate.
Wonderful store, design and availability of items. One of the most delightful shopping experiences with children and a place I can trust to purchase gifts on a regular basis.
I absolutely love all of the toys/games that Fat Brain Toys offers!!! I'm definitely a game addict, so looking forward to continuing to grow my stash!
We love fat brain toys! I have 3 children all under 5 years of age and we've been purchasing fat brains toys since our first! So many great toys. We live that they spark the imagination and get them thinking! Thank you!!
We LOVE Fat Brain Toys!! We love the selection of smart, mindful toys for the children to explore and enjoy. All of the Fat Brain Toys that we have purchased are great. They promote imaginative play and hours of exploring and fun for my daughter's 3 children. We are HUGE fans!
Thank you Fat brain - your suggestions by age are always spot on!!!! I have also purchased toys and books for my 6 and 7 year old Niece and Nephew, always big hits.
I love the fact that I can go to the site, put in the age and gender of a child (relative or not) and up pops a list of toys that are not just popular, but that are educational in some way and encourage thinking and creativity the way toys did in the 50's.
I have already recommended to my friends and family! Love love love
Great products and even better customer service. I requested to return a toy I received that looked like it had already been used. I was sent a replacement no questions asked, and instead of asking me to send the used one back, I was encouraged to donate it, which I gladly did. Kudos to FBT. I have already recommended you guys to others :)
I have really been happy with everything I've ordered from Fat Brain Toys. My grandsons have really enjoyed everything I've gifted them. I love Fat Brain Toys!
We have ordered about ten different toys from Fat Brain - ages newborn through age 10. All are played with often.
I currently have an obsession with Fat Brain toys. They are pretty the only items on our 1 year olds Birthday and Chrismas list this year!!
The Fat Brain Toys I have given to young family members over the years have always met with rave reviews, from the parents as well as the children! They are always of the highest quality. Your company simplifies the gift shopping process for me!
Wonderful company with great values and principles! Forget toys from the store, engaging toys and education are the first things we look for. All the products offered here are stimulating and good quality. I am very thankful for these products and the people behind the designs!
The selection of toys is excellent with quality products. We want our children to play and learn, Fat Brain Toys makes that possible.
Love these toys. They are different from regular toys you find in other stores. They are interesting, not just some piece of plastic that costs a fortune but has very little interest. My daughter keeps coming back to these toys out of all the others she has.
I love the way you can look up suggestions for toys by gender and age online. I have Purchased these toys for a few years now and when I find one I like online I check with our local store in Kansas and they always seem to have what I need. I have never been disappointed in any of the toys and have received feedback from family members and how much their children have enjoyed these products. An extra plus for going in the store is that they gift wrap for free with colorful design paper.
My daughter-in-law and nieces have informed me that they typically always look forward to the gifts I send to their kiddos because I shop from Fat Brain Toys. They know that there will be no toxic materials in the plastics, that the toys encourage healthy and developmentally appropriate uses of their minds, and that it keeps them inspired and entertained.
I love sending Fat Brain Toys to family, as I always get an excited and positive response from the moms who want their kids to have age-appropriate mental stimulation as they play! It is so convenient to be able to view the toys via video during play, to look at the age it was designed for, to learn where it was made, what materials were used, and to see other reviews on the quality and response from the kids. I've been using Fat Brain now for about 7 years as I have grand kids and grand nieces and nephews to whom I love sending birthday and Christmas gifts.
I first ordered from Fat Brain Toys last Christmas and was really impressed with the selection of age appropriate/fun/smart toys as well as by the fast turnaround for shipping at a busy time. I have placed a few orders now and all have been good experiences. I recommend Fat Brain Toys all the time for gift ideas.
The store associates are always so kind and helpful. I really enjoy shopping at Fat Brain with our daughters. They love visiting the store and there are tons of options for multiple ages of kids.
I absolutely LOVE the toys this company offers. Brilliant, but simple, and well designed.
Love love love Fat Brain Toys! Will be buying a LOT more this holiday season for my four year old and five month old! I love the range of ages that you have for your toys and the array you have for each age group. I feel good giving my children Fat Brain Toys to play with because they encourage their creativity and imagination. I love Fat Brain Toys and will definitely be ordering more. And I definitely recommend Fat Brain Toys to others if they're looking for fun but also educational and stimulating toys for their little ones!
I was impressed with Fat Brain Toys level of communication via email regarding my order, its send-off and its arrival to the address I had it sent. The package arrived several days earlier than expected; how terrific!
I can not compliment Fat Brain Toys enough! They are all incredibly knowledgable and great at helping pick out the perfect gifts. For planners and procrastinators alike, the customer service is second to none! As a procrastinator I love being able to call in, describe the person I am shopping for and order a gift over the phone and pick it up already wrapped on the way to the party! As a parent of a developmentally delayed child, I love that they take every skill and ability into consideration when recommending the perfect gift. They have yet to miss the mark in my experience!